Insurance 4 Retirement.

Digital Transformation and Information Design services revolutionise business critical communications

Ambition
Ambition
Strategy
Strategy
Results
Results

Ambition.

Transform and future-proof delivery of Customer Communications, through digitisation and automation, while delivering cost efficiencies

Strategy.

Delivery of seamless BAU customer communications for I4R, while strategically designing and implementing a digital transformation journey process incorporating:

  • Automated transactional mailing workflow
    • End-to-end document management service incl, composition, proofing, editing and archive
    • Full colour digital daily mailing services

Production efficiencies and cost savings delivered through information redesign

Results.

  • Newly suggested formats and designs reduced page count on all Quotation, Sale, Mid-term Adjustment and Renewal packs (4 templates), on average by 4 pages.
  • The largest reduction in pages – The Renewal Invitation – has reduced from average 15 pages to 9 pages.
  • Through this reduction, associated print & postage costs came down by £6k a month, saving £72k a year.
  • Further postage savings as a result of consolidation into hybrid mail stream

 “From day one Go Inspire demonstrated their expertise in this area, by quickly migrating and delivering BAU transactional communications that are critical to the success of our organisation.

“I could also see a clear blue-print and pathway to the digital transformation we desired and was very pleased with the speed at which this transformation was initiated.”

“I’m extremely pleased with how our journey is taking shape and am confident Go Inspire will continue to identify new ways in which we can automate, innovative and improve.”

Andy Leggett, Head of Marketing:

“When our customer communication lands in the homes and hands of our customers, it is a tangible representation of the service we offer – it’s therefore paramount that any communication is attractive, concise and encourages the right action.

From start to finish the team at Go Inspire were brilliant, quickly demonstrating their expertise, not only suggesting a collection of great concepts for us to choose from, but also proposing a number of ways we could save money and improve efficiencies. The new visual identity was rolled out within deadline, and we’ve had great feedback from our customers.” Tommy Davies, Marketing

LET US INSPIRE YOU.

OUR AWARDS

We deliver award-winning campaigns for the UK’s biggest brands

OUR AWARDS

We deliver award-winning campaigns for the UK’s biggest brands