Actionable Insight

Understand your customers

Great customer insight is the key to driving sales. Your data is the key to driving revenue growth. We offer a number of insight packages that can unlock its potential.

Customer Status
• Customer status/segmentation (retained, lapsed, value)
• Customer Geo demographics and affluence

Trend Analysis
• Revenue
• Sales Channel
• Customer Churn
• Seasonal
• Customer Numbers

Products and Categories Analysis
• Product /category performance by customer type

Includes Intro into Insight Bundle Plus:

Business Growth Opportunities
• Growing share of wallet
• Cross sell and Up sell customer opportunities
• Fluctuations in customer spend patterns
• Recommendations

Customer Campaigns
• Campaign Recommendations
• Single Customer View source data (Enables you to select customers and deploy multi-media campaigns)

Forecasting Churn
• Customer Churn by Product Group/Category

Business Insight Opportunities
• Brand Loyalty
• Market Share
• Deep Dive Basket Analysis
• New Store Planning

Customer Deep Dive Insight
• Customer Purchasing behaviour
• Predictive Customer Campaign Responses
• Customer Acquisition drivers

Campaign Performance
• On-line 'consideration phase' tracking
• Attribution Modelling
• Site path flow
• Abandoned Browsers/basket insight
• Browsing behaviour


Actionable Insight

Learn More

Loyalty scheme design and operation

Learn More

Powerful Analytics Capability

Learn More

Campaign based and Programmatic CRM Services

Learn More

Customer Service Contact Centre

Learn More

Digital Single Customer View

Learn More

Range, Price and Promotion Optimisation

Learn More
01 / 06
+ View all work

This web site uses cookies so that we can provide you with the best user experience and to deliver appropriate content and marketing communications that are relevant to you via a number of mediums. More Information

How can we help?

If you want to talk to us about your challenges and how we can help, or simply want to find out more and say ‘Hello’! Let’s talk.

Invalid Input
Invalid Input
Invalid Input
Invalid Input
Invalid Input
Invalid Input